wallet_custody/wallet/decisions/support_escalation.md

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# SpaceCash Wallet/Custody Decision: Support Escalation And Irrecoverable-Loss Messaging

- Decision ID: `support_escalation`
- Status: `not_reviewed`
- Reviewer:
- Reviewed at:

## Review Questions

- [ ] What support escalation text is approved for lost keys and compromised backups?
- [ ] What records should support retain without collecting private keys?

## Evidence Reviewed

- Source hash:
- Release bundle SHA256:
- Wallet policy hash:
- Files reviewed:

## Decision Notes

- Decision: `not_reviewed`
- Conditions:
- User-facing copy changes:
- Operational-control changes: